Terms of Service
Welcome to Procorpia. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully before using our platform.
1. Acceptance of Terms
By accessing our website at procorpia.com or using any of our services, you confirm that you are at least 18 years of age and agree to comply with these terms. If you do not agree, please discontinue use immediately.
2. Services Provided
Procorpia provides AI-powered BPO solutions including but not limited to:
- Voice and non-voice customer support
- Technical support and helpdesk services
- Back-office processing and data management
- AI-driven automation and analytics
- Recruitment and staffing solutions
3. User Responsibilities
You agree to:
- Provide accurate and truthful information when registering or applying
- Not misuse, reverse-engineer, or attempt to hack our systems
- Not use our services for any unlawful or fraudulent purpose
- Maintain the confidentiality of your account credentials
4. Intellectual Property
All content on this website — including logos, text, graphics, and software — is the exclusive property of Procorpia and is protected under applicable intellectual property laws. Unauthorized reproduction or distribution is strictly prohibited.
5. Limitation of Liability
Procorpia shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount paid by you for the specific service in question.
6. Modifications to Terms
We reserve the right to update these Terms at any time. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms. We will notify users of significant changes via email or website notice.
7. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in India.
Questions about our Terms?
Our legal team is happy to assist you with any queries.
legal@procorpia.comPrivacy Policy
At Procorpia, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal details: name, email address, phone number
- Professional information: resume, work experience, qualifications
- Usage data: pages visited, time spent, browser type
- Communication records: support tickets, chat logs
2. How We Use Your Information
Your information is used to:
- Process job applications and recruitment activities
- Provide and improve our BPO services
- Send service updates, newsletters, and promotional content (with consent)
- Comply with legal obligations and prevent fraud
- Analyze website performance and user experience
3. Data Sharing
We do not sell your personal data. We may share it with:
- Trusted service providers who assist in our operations (under strict confidentiality)
- Legal authorities when required by law
- Business partners with your explicit consent
4. Data Security
We implement industry-standard security measures including SSL encryption, access controls, and regular security audits to protect your data from unauthorized access, alteration, or disclosure.
5. Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser. Disabling cookies may affect certain features of our website.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the relevant data protection authority
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Job application data is retained for up to 2 years unless you request earlier deletion.
Privacy Concerns?
Contact our Data Protection Officer for any privacy-related queries.
privacy@procorpia.com